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Fees and Policies

FEES: 

This January we will be increasing our rates for private instruction. All other services and classes will remain the same. With this increase we are confident that we will still remain among one of the most affordable Pilates studio in DC.
 
Please note: Private packages purchased before January 1st 2018 at current pricing will maintain their current expiration dates.
 
Private and Duet Packages purchased after January 1st  2018 will have new expiration dates. Single privates and duets will expire after 30 days (after purchase); 5-session private and duet cards will expire after six (6) months (after activation); 10-session private and duet cards will expire after one (1) year (after activation).  While we do encourage regular workouts, this will allow for plenty of time for your vacations and or work trips.

 

Privates/Duets/Group Sessions

Private/personal Pilates instruction by appointment only

One-on-One Session

$80 per 50 minute session - Valid for 30 days after purchase

***Change to $85 on January 1 (Valid for 30 days after purchase)


 

10 One-on-One Sessions

$750 for ten 50-minute one-on-one sessions - Valid for 100 days after activation  

***Change to $800 on January 1 (Valid for one [1] year after activation)  


                    

5 One-on-One Sessions

$390 for five 50-minute one-on-one sessions - Valid for 90 days after activation

***Change to $415 on January 1 (Valid for six [6] months after activation)


 

Intro Package of 3 Private Sessions

$180 new client special - Valid for 30 days after activation

***Change to $195 on January 1 (Valid for 30 days after activation)


 

Duet Session

$55 per person per 50-minute session - Valid for 30 days after purchase

***Expiration date stays the same


 

10 Duet Sessions

$500 per person for ten 50-minute sessions - Valid for 100 days after activation

***Beginning January 1, valid for one [1] year after activation


 

5 Duet Sessions

$265 per person for five 50-minute sessions - Valid for 90 days after activation

***Beginning January 1, valid for six [6] months after activation


 

Small Group Session (3-5 Participants)

$45 per person for each 50-minute session - Valid for 30 days after purchase

***Expiration date stays the same


 

Mat Class/Equipment Classes

Classes are once a week for six weeks (as scheduled).  There are no refunds 48 hours before the start date of a class.  

Mat Class 6-Week Enrollment            

$90 for six week session

Level 1 Mat and Pilates Mat Foundations

$22 for a single class - Valid for 10 days

$90 for six classes - Valid for 45 days

Equipment 6-Week Enrollment

$47 for one single class - Valid for 10 days (permission required)

$240 for six week session

Pilates mat classes and enrollment equipment classes are subject to a DC sales-and-use tax of 5.75%, applied at checkout. Enrollment classes are sometimes taught in shorter periods because of holiday closures. Prices are adjusted for a class series with fewer weeks.

Excel Pilates DC occasionally offers discounted sessions for a limited amount of time. These discounted sessions must be paid for at booking and once booked are nonrefundable and nontransferable. Monday Happy Hour sessions cannot be canceled or rescheduled. 

SCHEDULING APPOINTMENTS:

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We are always happy to assist with scheduling. If you have any questions about our studio and scheduling on Mindbody Online, please call the studio at 202-269-3020 or email info@excelpilates.com. For first time appointments, please arrive to your session a few minutes early to complete introductory forms

 

STUDIO POLICIES:

Click to view our Privacy Policy and Studio Guidelines

ONE-ON-ONE, DUET, AND SMALL GROUP APPOINTMENT SESSIONS:

A 24-hour notice is required for cancellation of all one-on-one, duet, and small group sessions. If you must cancel a scheduled appointment, please notify Excel Pilates or reschedule online at least 24 hours in advance or you will be held responsible for payment in full.  If you have a standing appointment, inconsistent attendance could result in the loss of that time slot regardless of 24-hour notice.

5- and 10-session cards are discounted and designed to support regular and frequent workouts. If you know in advance that you will be traveling or have a medical reason, please be sure to take that into account when purchasing a new package. (Please see the rate sheet online and posted at the front desk of the studio).

APPOINTMENT SESSION TARDINESS:

Your one-on-one, duet, and small group sessions are 50 minutes in length from the scheduled appointment time. If you are late for your appointment, you will be charged for the entire session and will receive the remainder of your lesson only. If you are more than 10 minutes late to your duet or small group appointment session, participation is at the teacher’s discretion.

SINGLE CLASS REGISTRATION AND SIX-WEEK ENROLLMENT CLASSES:

You are encouraged to register for classes as soon as possible.  This is to ensure that you get into the class of your choice. Additionally, pre-registration ensures that we can contact you if there is a sudden change in the schedule or teacher.  

EQUIPMENT CLASSESCancellations must be made at least 24 hours before your scheduled class. If you need to make-up a missed class, you may reschedule the class, in the same level or lower, during the current session based on availability and only if you cancel within the 24-hour timeframe.

 MAT CLASSES: Cancellations must be made at least 12 hours before your scheduled class. To get the maximum benefit of your class series, it is strongly suggested that you attend class regularly. If you need to make-up a missed class, you may reschedule the class, in the same level or lower, during the current session based on availability and only if you cancel within the 12-hour timeframe. 

TARDINESS: If you are less than 10 minutes late for a class, please check-in with the instructor before joining in with the class. If you are more than 10 minutes late, please observe the class from the waiting area. This is to ensure your safety. For Level 1 classes or higher, if you are more than 5 minutes late, participation is based on the teacher's discretion. 

 PILATES MAT FOUNDATIONS AND LEVEL 1 MAT, CLASSES ARE AVAILABLE AS DROP-IN CLASSES.  YOU MAY START AT ANY TIME.  Pre-registration for these classes is recommended to ensure that you secure a spot. 

Please note that pre-paid individual classes and 6-week mat packages do expire. (Please see the rate sheet online and posted at the front desk of the studio)

 UPPER-LEVEL MAT ENROLLMENT CLASSES (LEVEL 2, LEVEL 3, AND LEVEL 4) AND ALL APPARATUS/EQUIPMENT CLASSES ARE TAUGHT IN 6-WEEK SESSIONS AND REQUIRE TEACHER PERMISSION.

Each mat and equipment class must reach a minimum participant number in order to be held.  Sign-up and pre-payment is required; there are no cancellations for a 6-week series.  Once registered, you are committed to the series.  Registrants may make up a missed class of equal or lower level during the current session based on availability.  A missed mat class may not be made up in an equipment class.  If our minimum is met for the 6-week session, we will allow drop-in participants during that session at a drop-in rate. Three (3) days before the start of any 6-week session, all sales are final, i.e., no refunds, transfers, etc.

ADVANCING PILATES LEVELS:  Before advancing to the next level, please seek the advice of your teacher.  

Advancing to the next level requires knowledge of all previous level exercises by name and the ability to execute them with precision and clarity, in addition to teacher permission.  

COURTESIES

*Please do not bring food or drink into the studio - water bottles only.

*In consideration of others, please turn off cell phones.

*  In consideration of all studio clients and participants, please make sure to wear clean socks, clean workout clothes, and address personal hygiene accordingly.

PERSONAL BELONGINGS:  Please place personal belonging in cubbies or use hooks located throughout the studio.  Please leave chairs free for others to sit in. We have a limited number of locks and lockers available. Please ask the front desk if you would like to utilize a locker. As a courtesy to others, please do not leave your personal belongings in the restroom. Excel Pilates DC shall not be responsible for any article lost, stolen, or damaged in or about the studio.

CHILDREN IN STUDIO: Part of our commitment to every Excel client is to provide a supportive atmosphere in which they may grow, learn and be guided towards a fitter lifestyle.  Considering this commitment and our facilities, our policy is that children under the age of 12 are not brought to the studios while you are in session or in mat class.   This policy is in place as both a courtesy to and for the safety of all Excel clients. 

FOR YOUR HEALTH:

*Avoid eating a large meal prior to class.  However, it is important that you are well rested and nourished.

*We strongly advise not smoking.  However, if you do, avoid smoking 30 minutes before and after your Pilates class.

*During the colder months, please wear layers so you can keep your muscles warm and be able to shed layers as you heat up.

*If you are sick, we ask that you not attend class and encourage you to stay at home to rest and recover.

*When you practice the exercises at home, practice them in order and in a safe environment (enough cushion for your spine).

*Bring any prior injury information to the attention of your instructor.  If you feel any pain or discomfort during an exercise, alert your teacher as they can modify. 

 

Inclement Weather Policy:

In the event of inclement weather, the staff at Excel Pilates DC will evaluate immediate weather conditions and local weather forecasts and make the best possible decision on any necessary closure. If you are concerned about the weather forecast it is always best to cancel with a 24-hour notice in order to not be charged should the studio be open. Please be advised that weather conditions may allow us to open on time but necessitate an early closure. We may also have a delayed opening. Any weather-related closure will be announced on the studio voice mail and posted on social media. Please make sure that we have current contact information, as the studio will make every effort to notify all scheduled clients by phone or email. For any information regarding the studio closings due to inclement weather, please call 202-269-3020 and listen to our outgoing message for the most current update.  The studio voicemail or our Facebook page will indicate any change in the studio schedule. 

Parking:

Excel Pilates has one designated parking spot in the lot just outside of the studio. That spot is first come, first serve. As a courtesy to others, if you use the reserved spot in front of the building, please be sure to only park there during your session. This allows for the space to be open for the next student arriving for their class or session. There is additional parking available to clients of Excel in the gravel lot adjacent to the studio. You will need a parking pass for this lot as the studio does not own the space, the lot is private and towing is enforced. We have parking passes in the studio (valid for one hour). Parking can also be found in the neighborhood and on 7th and Monroe in the paid PMI garage. Please allow time before your session to find parking.